FAQ

Q. How long do you guarantee your auto repair work?

A. Our guarantee is for the lifetime that you or your immediate family retains the vehicle, meaning spouse, sons or daughters. It covers the workmanship and refinished materials used by our auto repair specialists.


Q. How long are auto repair adjustments covered for?

A. 30 days, unfortunately we cannot guarantee against road debris, manholes, curbs and other road bumps.


Q. Is your auto repair shop and technicians certified to work on our vehicle?

A. Yes, all of our technicians have one or both certifications. They are I-CAR "The Inter - Industry Conference on Auto Collision Repair" or "ASE".


Q. Do you deliver and pickup?

A. We do have a shuttle service that will deliver and pick up within an 8 mile radius while your car is being serviced with us.


Q. Do you offer any auto body repair discounts?

A. Yes, we offer a 10% discount up to $100 to all senior citizens. Discount must be discussed at time of estimate, and prior to any repairs. Does not apply to insurance deductibles.


Q. Why should we bring our vehicle to Evergreen Auto Body and not somewhere else?

A. You always have a choice of where to take your vehicle for auto repairs. We want to repair your vehicle back to pre-accident condition. With our knowledge and years of experience we offer complete satisfaction. We are not happy until you "Our Customer" is happy. If something is not done to your satisfaction, we will do whatever it takes to ensure that when you come in, you will be completely satisfied. Again, we stand behind our work 100%.


Q. Do you put your guarantee in writing?

A. Yes, should a customer want it in writing, we do supply a certificate.


Q. What if any, are Evergreen Auto Body's requirements for a full guarantee?

A. We ask that you do not wax your vehicle for a period of 45 days. Do not run it through any kind of car wash, either.

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